Legal
Last updated: September 12, 2026
PJ's Heating and Cooling ("PJ's," "we," "us," or "our") is a family-owned HVAC company located at 3837 Marion Waldo Rd, Ste 115, Marion, OH 43302. We operate the website pjsheatingandcooling.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or use our services.
Information you provide directly: When you use our contact form (which submits to our /api/lead endpoint), we collect the following personal information:
This information is provided voluntarily when you request a quote, schedule service, or contact us.
Information collected automatically: When you visit our Site, we may automatically collect certain technical information including your IP address, browser type, device type, pages visited, and referring URL.
We use Cloudflare Web Analytics for basic site performance monitoring. Cloudflare Web Analytics does not use cookies, does not track individual users across sites, and does not collect personally identifiable information.
We may also use Google Analytics (GA4) to understand how visitors interact with our Site. GA4 may collect anonymized usage data including pages viewed, session duration, and general geographic location. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We use the information we collect to:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
When you submit a service request through our contact form or provide your phone number, we may send you SMS text messages related to your service inquiry, including appointment confirmations, scheduling updates, and follow-ups. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP or by contacting us directly.
Your contact form submissions are stored securely using Cloudflare Workers KV, a key-value data store operated by Cloudflare, Inc. Lead data is retained for a maximum of 90 days (TTL-based expiration), after which it is automatically and permanently deleted. We may retain summary records (without personally identifiable information) for business reporting purposes.
You may request early deletion of your personal information at any time by contacting us.
We may share your information only in the following limited circumstances:
Our Site does not use tracking cookies. Cloudflare may set a strictly necessary security cookie (__cf_bm) to protect against automated abuse. This cookie does not track you across websites and expires after 30 minutes of inactivity.
You have the right to:
To exercise any of these rights, contact us by phone at (740) 382-6141 or by email at info@pjsheatingandcooling.com. We will respond to your request within 30 days.
Our Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
This Privacy Policy is governed by the laws of the State of Ohio. Any disputes arising from this policy shall be resolved in the courts of Marion County, Ohio.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
If you have questions about this Privacy Policy or your personal information, contact us:
PJ's Heating and Cooling
3837 Marion Waldo Rd, Ste 115
Marion, OH 43302
Phone: (740) 382-6141
Email: info@pjsheatingandcooling.com